What Is CWEP C.A.R.E.S.?
At Carthage Water & Electric Plant (CWEP), we believe essential services like electricity, water, and wastewater are more than utilities, they’re the foundation of a safe, healthy, and thriving community.
That’s why we created CWEP C.A.R.E.S. (Customer Assistance for Reliable Essential Services), a customer assistance program designed to support qualifying CWEP customers who need help maintaining access to essential utility services.
This program reflects our commitment to serving our community, not just by delivering reliable utilities, but by supporting our neighbors when they need it most.
How It Works
Funds collected through CWEP C.A.R.E.S. will be used to assist eligible customers with their utility bills during times of hardship. This support helps ensure customers can maintain safe, reliable service while they work toward financial stability.
More details on eligibility and how to apply will be available soon.
Support the Program
We are currently accepting donations and building a dedicated fund to support neighbors in need.
You can choose to round up your monthly bill or make a one-time or recurring contribution to support this program. Additional details, including how to enroll when applications officially open, will be posted on our website.
Every contribution goes directly toward helping local families stay connected to the essential services they rely on every day.
Ways To Give
- One-time donation through your CWEP My Account portal
- In-person donations at our office (cash, check, or card)
- Fill out our Online Donation Form
- By mail with your utility payment
Get Involved
Looking for another way to support the program?
Join us for Splash Into Giving at the CWEP booth during Food Truck Friday on Friday, August 14th! Enjoy an evening of family fun while helping support CWEP C.A.R.E.S. Participate in our dunk tank fundraiser by donating school supplies, backpacks, or making a monetary donation, every contribution helps local families and neighbors in need.
Why It Matters
At CWEP, we are proud to be community-owned and locally operated. Programs like CWEP C.A.R.E.S. are a direct reflection of that mission, neighbors helping neighbors, and a utility that goes beyond the basics to serve its people.
Together, we can make sure no one in our community faces hardship alone.
Questions?
If you have questions about the CWEP C.A.R.E.S. program or would like to learn more, please contact our office at (417) 237-7300. Our team is here to help!