Our priority is to remove trees that are within our power line rights-of-way on our primary power lines. Primary power lines are the lines you see running from pole to pole on our system. Carthage Water & Electric Plant (CWEP) contractors remove trees within our rights-of-way along these lines because they carry high-voltage electricity to our local community and require special care and handling. In some cases, these lines cross private property.
While CWEP has the authority to remove trees located within our rights-of-way on private property, we understand this can be frustrating for homeowners. Our main concern is safety for you and for our employees. Tree trimming greatly increases both the safety and reliability of the electrical system and is a necessary maintenance procedure.
CWEP is not responsible for trimming or removing trees along the service lines running from our poles to your home.
The service line carrying power from our system to the meter on the side of your home has the least impact on power outages. As such, CWEP does not maintain vegetation clearances along these lines or along joint use wires such as telephone and cable lines. It is the homeowner's responsibility to trim trees and vegetation along these lines. Always hire a qualified and licensed professional tree trimmer to perform any work along your service lines. You may also request a temporary disconnect by calling (417) 237-7300 (Monday through Friday, 8 a.m. to 5 p.m.), and we will de-energize your service so your contractor can safely trim back your trees.
All disconnect requests must be made 24-hours prior. CWEP reserves the right to reschedule the request in the event of inclement weather, storm repair, power interruptions, and other unforeseen circumstances.
Our Responsibilities Quick Guide
