During widespread power outages, determining estimated times for restoration on a per customer basis is not feasible. Please be assured that CWEP crews will work diligently to get our customers restored.
During catastrophic outages, such as mass tornado damage or significant ice damage, repairs often start by fixing problems starting from the power plants and working out toward the substations and feeders, and then into the individual neighborhoods and homes. CWEP's crews also try to prioritize the repairs by fixing the areas that will restore power to the most customers at a time or do the greatest good for the community (hospitals, emergency services).