Ways To Pay Your Bill
Ways To Pay
CWEP works hard to make your life easier by providing convenient payment options for you to choose from when paying your utility bill. Pay online, by mail, using our payment kiosks, or by visiting our office.
Pay Via Auto Pay
A free service that allows you to have your bill amount automatically deducted from your credit card or bank account every month.
Enroll Today!
Pay Via A Kiosk
Stop by our drive thru located at 627 W. Centennial Ave. or at King Cash Saver located at 1223 W. Central Ave. in Carthage, to make your payment via a mobile kiosk.
Pay By Phone
Check your balance due and pay your bill from a phone within minutes, give us a call at (417) - 237-7300, Mon.-Fri., 8a.m. - 5p.m.
Pay By Mail
Mail your payment using the convenient return envelope provided with your bill.
Pay In Person
You can stop by our CWEP complex at 627 W. Centennial Ave., Monday - Friday, 8 a.m. - 5 p.m. to make a payment.
CONTACT INFORMATION
Customer Service Representative (417) 237-7300
Available Mon. - Fri., 8a.m. - 5p.m.
Dispatcher on Duty after hours Mon. - Fri. 5p.m. - 8a.m., Sat. - Sun. 24/7
eCarthage Support (417) 237-7373
Available Mon. - Fri., 8a.m. - 7p.m.
Dispatcher on Duty after hours Mon. - Fri. 7p.m. - 8a.m., Sat. - Sun. 24/7
Text Alerts
Opt In Text Alerts
Text "CWEP" to 1-(888)-504-4560
Missouri One Call
To request location of utility lines, call: 1-(800)-344-7483 or dial "811"
To submit an online utility locate request online, visit: missouri-811.org
Need Help?
Having trouble paying your utility bill this month? We can help, learn more here Payment Assistance Options.
Contact Us
CWEP Customer Support
Phone: 417.237.7300
Email Us
eCarthage Support
(Mon.-Fri., 8am-7pm) Phone: 417.237.7373
After Hours Phone: 417.237.7300
Email Us
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