If you are currently experiencing an outage not shown on our outage map or an electrical emergency such as a downed power line, please call CWEP at (417) 237-7300.
If you have provided us your phone number, our automated text alert system will send out a text alert if an outage is predicted in your area and will update you when the outage has been restored.
If you are currently experiencing an internet outage please call CWEP at (417) 237-7300.
Outage Text Alerts
CWEP customers with a valid mobile phone number on file are automatically enrolled to receive notifications if there is an outage in your area and a notification when your power has been restored.
Customers can view or change their registration using any of the below methods:
- Notifications through My Account online or via our mobile app
- Contact customer service (417) 237-7300
Text “CWEP” to 1-(888)-504-4560 to enroll today!
If you need to report a streetlight problem, please call (417) 237-7300. You can speak to a Customer Service Representative from 8:00 a.m. to 5:00 p.m., Monday through Friday.