CWEP Customer Academy
What is the CWEP Customer Academy?
When you flip a switch at your home or business the lights come on. When you turn the faucet, the water flows. But have you ever wondered what goes into making that happen?
CWEP is excited to offer our customers an up-close and personal look into how we operate and serve our community 24/7. Go behind the scenes with us, tour our historic facilities and learn directly from CWEP staff about how we deliver reliable power, water & communication services to your homes and businesses.
This is a FREE, interactive program aimed to engage and educate our customers about CWEP's operations, offering a deeper understanding of your local utility.
All CWEP Customer Academy sessions will feature CWEP experts of each utility department. The academy consists of five consecutive sessions on Wednesday evenings starting April 8th (Dates/Times/Locations listed below). Dinner will be provided for all participants at each session.
Who Should Attend?
CWEP customers who are interested in an opportunity to learn about the history of CWEP, infrastructure, facilities, and future projects.
Session Dates
- April 8, 2026 | 5:30 – 7:30 p.m. | CWEP Community Room | (627 W. Centennial Ave.)
- April 15, 2026 | 5:30 – 7:30 p.m. | CWEP Community Room | (627 W. Centennial Ave.)
- April 22, 2026 | 5:30 – 7:30 p.m. | CWEP Community Room | (627 W. Centennial Ave.)
- April 29, 2026 | 5:30 – 7:30 p.m. | CWEP Community Room | (627 W. Centennial Ave.)
- May 6, 2026 | 5:30 – 7 p.m. | CWEP Power & Water Plant Tours | (300 S. River St.)
CWEP Customer Academy is free and participation is open to all CWEP customers 18 years and older. Space is limited, and you must be able to attend all sessions. Application does not guarantee participation.
Interested in Applying?
Fill out the form below to attend the 2026 CWEP Customer Academy. All selected applicants will be notified by 3/30/26. Thank you for your interest and participation. We look forward to connecting with you!
Contact Us
CWEP Customer Support
Phone: 417.237.7300
Email Us
eCarthage Support
(Mon.-Fri., 8am-7pm) Phone: 417.237.7373
After Hours Phone: 417.237.7300
Email Us
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